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Character Profile Issue

Discussion in 'Support Requests' started by Elt, Jun 17, 2017 at 9:16 PM.

  1. Elt

    Elt Legend of Altera

    Character Name:
    Eltsir Alcantra
    Race:
    Elf
    In-game Town/City:
    Thiil
    So, I've run into an issue. On both my phone and PC, regardless of browser, I can only access the second and following pages of my character's profile:

    http://hollowworld.co.uk/threads/eltsir-a-wandering-scribe.33054/

    Chrome gave me an HTTP error code of 500, which just implies some vague server-side internal error, as far as I know. Could the thread itself be recreated, or the error resolved? I'd appreciate it if so.

    Others have said they can access the profile, but I can't, so it's something tied to my account I think.
    Last edited: Jun 17, 2017 at 9:23 PM
    • Like Like x 2
  2. Sankera

    Sankera Lord of Altera 2015 Player of the Month

    Character Name:
    Oceanman
    Alt Name:
    LOVE THE CRONCH
    Can't access it either, not just you
    • Like Like x 2
  3. Bobert

    Bobert It took a lot to get here

    Character Name:
    Arianne
    Alt Name:
    Fleur de Courtnay
    Race:
    Elf
    In-game Town/City:
    Mockingbay
    House:
    de Courtnay
    • Like Like x 1
  4. Elt

    Elt Legend of Altera

    Character Name:
    Eltsir Alcantra
    Race:
    Elf
    In-game Town/City:
    Thiil
    Huh. Safe to assume [this] page and beyond work, too, besides the first one?
    • Like Like x 1
  5. Sankera

    Sankera Lord of Altera 2015 Player of the Month

    Character Name:
    Oceanman
    Alt Name:
    LOVE THE CRONCH
    aeiou
    • Like Like x 1
  6. Vincentius

    Vincentius Settling in Altera

    Character Name:
    Iskvandar A. Alighieri
    Alt Name:
    Rhaenil Niamh, Memnoch A. Wise
    Race:
    Elf
    In-game Town/City:
    ᵍᵉᵉ ʷʰº ᵏⁿºʷˢ
    House:
    listen up bub
    Yup, everything else works just fine.
    • Like Like x 1
  7. Elt

    Elt Legend of Altera

    Character Name:
    Eltsir Alcantra
    Race:
    Elf
    In-game Town/City:
    Thiil
    I've also only just noticed that, if I try to edit a message, the "More Options" button brings me to an error as well. But it works for thread replies.
    • Like Like x 1
  8. Michcat

    Michcat i'm the wench if you're the cake ;) Retired Council Member

  9. Niah

    Niah The Awkward Retired Staff

    It's like ground zero. You can't even see the page to fix it
    • Like Like x 2
  10. Elt

    Elt Legend of Altera

    Character Name:
    Eltsir Alcantra
    Race:
    Elf
    In-game Town/City:
    Thiil
    • Like Like x 2
  11. MelodyComplex

    MelodyComplex Noble of Altera

    Character Name:
    Violet Rittor
    Race:
    Halfling
    In-game Town/City:
    Astrakhan
    I get the same error as well.
    • Like Like x 1
  12. Solus

    Solus Solzilla Staff Member Server Owner

    Character Name:
    Ashna Kov'Gra'Sek
    In-game Town/City:
    Linlea
    I'll look into the whole page being corrupted. Has not happened before during my time here.

    On the matter of not being able to use to 'more options' button- the profile post would be corrupted by the images or attachments, or links. So remove those and try again- hopefully works.
    • Like Like x 2
  13. Niah

    Niah The Awkward Retired Staff

    I mean, it's sort of similar to what happened on that one page in that one forum that I told you about where I couldn't go into full edit mode. I got a big ole geggle chreme error
    • Like Like x 1
  14. Solus

    Solus Solzilla Staff Member Server Owner

    Character Name:
    Ashna Kov'Gra'Sek
    In-game Town/City:
    Linlea
    You mentioned the images and attachments were removed and it worked- unless I misheard? Was the issue still there?
    Considering it was googlechrome- did it work in firefox?
    • Like Like x 1
  15. Niah

    Niah The Awkward Retired Staff

    Mn, works with Firefox. Though removing everything made it work, yes. But I ended up leaving the post formatted the same because I never could figure out the specific culprit and just hoped I never had a necessity to go into full edit, if the tiny editor could do the same job. But was still an odd formatting bug!
    • Like Like x 1
  16. Solus

    Solus Solzilla Staff Member Server Owner

    Character Name:
    Ashna Kov'Gra'Sek
    In-game Town/City:
    Linlea
    Goodgood!

    I've read xenforo's been having trouble with updated versions of chrome, but I'll dig deeper.
    • Like Like x 1

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