Hey all,
I’m the new team lead for player retention. This is a newish position, intended to expand upon server outreach as a whole and incorporate more aspects of community management as well.
What's New
Server Outreach as a team now has three branches: spawn, forums, and player outreach. Spawn lead will remain Catalyst, and forums is yet to be filled. Ice will overlook this team for admin and whatever we need help with, and we’re going in a somewhat more free-form direction so we can get some stuff done.
What I'm Doing
Some of the things I will be doing include fostering player engagement, building relationships, maintaining the integrity of the community, and overall acting as a bridge between the playerbase and staff. This will involve a lot of feedback gathering, and I am overseeing suggestions at large.
I’m basically here, strategically, to make sure everyone is having a...